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Frequent Genesys data pipeline questions about our free trial period, setup, and onboarding
We offer several different pricing plans based on the type of data connectors and destinations you want to activate, like Genesys. In addition to a base plan cost, you are only charged for active data pipeline(s), per day. The combination of the base plan cost and the count of active daily pipelines determines the amount you are charged each month. For more details on this topic, see the doc How Pricing and Billing Work .
Competitor pricing models can be challenging, unpredictable and hard to forecast with Genesys. We leverage an innovative, on-demand pay-as-you-go pricing model. To see how different competitor pricing models can dramatically impact your costs compared to us, visit How The Competition Prices .
Each Openbridge plan is priced according to the type and quantity of data pipelines. What is a data pipeline? A data pipeline reflects a connector from a specific data source to a target data destination.
For example, you have two Facebook pages you want to collect insights data from and deliver to BigQuery. Each page would reflect a unique resource. These two resources would equal two data pipelines, one for each Facebook page ID delivered to BigQuery.
Another example is Amazon Advertising. If you have ten Amazon Advertising profiles that you want to deliver to AWS Redshift, this would equal ten data pipelines, one for each Amazon Advertising profile ID.
In many cases, it will be minutes. For 3rd party integrations, it will typically take 24-48 hours to set up and run. However, that timing can vary depending on a few variables. For example, there may be individual permissions, contracts, or setup required by a vendor that is outside our control which can impact timing.
We offer a 30-day, no credit card required, free trial. You will not be asked for a credit card before you start your trial, nor will you be charged during the trial. There will not be any charges unless you decide to order the service at the end of your trial. During this time, you will have access to either standard or premium data integrations or destinations according to your selected plan.
We offer a 30-day, no credit card, no risk, free trial. You will not be asked for a credit card before you start your trial, nor will you be charged during the trial. Give us a try, for free, for 30-days!
Yes! We know it can be a challenge getting started working with your data. If you need a team to help you work through these challenges, so you can find success in your data efforts, reach out.
You can add as many Genesys pipelines as you need. If you manage a large number of accounts and want to consolidate the data from each, reach out to us for some tips and best practices on how best to set up that type of configuration.
We offer several connectors and destinations as "Standard" services. All plans include these types of services. Another tier of connector and destination are offered as "Premium" services.
Premium services are more complex, advanced, and require additional development resources. A premium connector or destination will be marked as such with the required .
Enterprise, or third-party integrations, which are only available to users with Enterprise plans. Pricing for Enterprise varies according to each vendor's procedures and policies.
No, there are no charges from Openbridge for your data lake or cloud warehouse. Any charges are directly billed by the data lake or warehouse provider (i.e., Amazon, Google, Microsoft, or Snowflake). They will directly bill you.
Yes, you can change your plans in the plan and billing portal. Dending on the plan you selected, if you downgrade it may impact active Genesys data pipelines. Contact the support team to discuss plan options if you are unsure.
At the end of the 30-day trial, you must switch to a paid plan to continue service for any active Genesys pipelines. If you do not proceed with a paid plan, any Genesys integrations you set up will be paused. The data we collected and delivered will remain in your data lake or warehouse. You always own the data we deliver to your data destinaion.